Passeport Bourgogne

The History and Evolution of the VTC Profession

Passeport bourgogne

VTCs (Tourist Vehicles with Driver) have become an essential component of modern private transport. Although this profession is relatively new, it has a rich history and an evolution marked by technological innovations and regulatory changes. The emergence and development of VTCs reflect a constant adaptation to the needs and expectations of users, integrating comfort, convenience, and high-quality service.

Origins of VTCs

The VTC profession has its roots in the chauffeur services offered by luxury hotels in the early 20th century. These exclusive services were reserved for wealthy clients, offering comfort and discretion. These private chauffeurs were often employed by hotels to transport their VIP clients in luxurious cars, often limousines. Over time, the demand for private transport services extended beyond hotels, and many companies began offering chauffeur services for special occasions such as weddings, parties, and corporate events.

In the 1980s, the image of chauffeur-driven cars evolved with the emergence of luxury limousines. These cars were often used for special occasions and were associated with a certain social status. The drivers of these vehicles provided a high-end service, ensuring comfort and discretion for their passengers.

Evolution and Regulation

The real turning point for VTCs came with the digital revolution. The creation of online booking platforms in the early 2000s transformed the sector. Companies like Uber and Lyft popularized VTC services, making this type of transport accessible to a much wider audience. These platforms allowed customers to easily book a driver via a mobile application, making the booking process faster and more convenient.

In France, the profession was regulated by the Thévenoud law in 2014, defining the obligations of drivers and VTC companies. This law was implemented to regulate the profession and ensure quality service for customers. It imposes strict conditions for obtaining a VTC license, including mandatory professional training, the use of specific vehicles, and passenger safety assurance.

This regulation has helped professionalize the sector and ensure high service standards. VTC drivers must now undergo specific training, obtain a license, and use vehicles that meet precise comfort and safety criteria. These measures aim to protect consumers and ensure high-quality service.

Modern VTC Services

Today, VTCs offer a flexible and convenient alternative to traditional taxis. VTC drivers are trained professionals who provide high-quality service, often with luxury vehicles. Customers benefit from the ability to book in advance, know the fare in advance, and enjoy personalized services.

VTC services have diversified to meet a variety of needs. They include daily trips, airport transfers, chauffeur services for special events, and tourist circuits. VTC drivers offer a personalized service, adapting their performance to the specific needs of each client.

In addition to flexibility and comfort, VTCs also offer additional services such as onboard Wi-Fi, refreshments, and the ability to choose music. These small extras help make the transport experience even more enjoyable and comfortable for passengers.

The Impact of Technology

Technology continues to play a central role in the evolution of VTCs. Mobile applications allow for instant booking, real-time vehicle tracking, and cashless payments. These technologies have simplified the booking process and improved service efficiency and transparency.

Future innovations, such as autonomous vehicles, promise to further transform the profession. VTC companies are investing in the research and development of these technologies to offer even more efficient and safe services to their customers. Autonomous vehicles could reduce operating costs and improve safety while providing a high-quality transport experience.

Technological advances have also improved passenger safety. VTC applications often include safety features such as real-time position sharing with loved ones, driver ratings by customers, and the ability to report issues directly through the app. These measures help create a safer and more reliable transport environment.

Challenges of the Profession

Despite the many advantages of VTC services, the profession faces several challenges. Competition with traditional taxis has often led to tensions and regulatory conflicts. Taxi drivers see VTCs as a threat to their profession and have often protested against perceived unfair regulation.

Moreover, the profession must constantly adapt to new technologies and customer expectations. VTC drivers must maintain a high level of service while facing pressure from competitive rates and platform fees. Customer loyalty and reputation management are also critical aspects for VTC companies.


The VTC profession, although young, has quickly evolved to become an essential part of the private transport landscape. By combining comfort, flexibility, and technology, VTCs meet modern mobility needs while offering an exceptional customer experience. The upcoming challenges include continuous adaptation to technological innovations and regulatory changes, but the profession seems well-equipped to face them thanks to its dynamism and capacity for innovation.

The future of VTCs looks promising with the integration of new technologies and a growing demand for personalized transport services. By remaining focused on service quality and innovation, VTCs will continue to play a crucial role in the private transport sector. If you are looking for a VTC service in Dijon and its surroundings, contact us now.